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Legal

Cookies Policy

How we use cookies and similar technologies on our website.

Last updated: February 2026

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information.

When you visit our website, cookies may be placed on your device to help us understand how you interact with our site, remember your preferences, and improve your overall experience.

How We Use Cookies

Mullaways Medical Cannabis uses cookies for several purposes:

  • Essential Operations: To enable basic website functionality such as page navigation, secure areas access, and shopping cart features
  • Age Verification: To remember that you have confirmed you are 18 years or older
  • Preferences: To remember your settings and preferences for future visits
  • Analytics: To understand how visitors interact with our website so we can improve our services
  • Shopping Experience: To remember items in your cart and your browsing history

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

  • Age Verification: Stores your confirmation that you are 18+
  • Cookie Consent: Remembers your cookie preferences
  • Session Management: Maintains your session while browsing
  • Shopping Cart: Keeps track of items in your cart

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we use.

  • Preferences: Remember your preferred settings
  • Recently Viewed: Track products you've viewed
  • Location: Remember your delivery location

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page Views: Track which pages are visited
  • Traffic Sources: Understand where visitors come from
  • User Behaviour: Analyse how visitors navigate the site

Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies. Third-party cookies may include:

Live Chat — Zoho SalesIQ

We use Zoho SalesIQ to power the live chat widget in the bottom-right corner of every page. Zoho sets cookies on your device that identify your chat session, remember whether you have interacted with the widget, and link your visit to any prior conversation. Zoho may also log your IP address, approximate location, browser, operating system and the pages you viewed on our site. We use these signals only to route and respond to chats — see Zoho's privacy policy and SalesIQ security overview for full details.

Analytics Providers

We may use services such as Google Analytics to understand website traffic and usage patterns. These services set their own cookies to collect information about your visit.

Payment Processors

When you make a payment, our payment processors may use cookies to ensure secure transactions and prevent fraud.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser.

Chrome: Settings → Privacy and Security → Cookies and other site data
Firefox: Settings → Privacy & Security → Cookies and Site Data
Safari: Preferences → Privacy → Manage Website Data
Edge: Settings → Cookies and site permissions → Manage and delete cookies

Please note: Disabling cookies may affect the functionality of our website. Essential features like shopping cart, age verification, and secure checkout require cookies to function properly.

Changes to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our data practices. When we make changes, we will update the "Last updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us: