Frequently Asked Questions
Find answers to common questions about ordering, products, and more.
Ordering & Delivery
It's simple: browse our products, add what you want to your cart, and checkout. Enter your shipping details, choose payment (we accept cards and bank transfer), and you're done. You'll get a confirmation email straight away, plus tracking once your order ships. Most Aussies receive their order within 2-5 business days.
Prices vary by product and quantity. Our flower starts from around $180-280 per ounce depending on strain. THC gummies range from $350-660 per 100-pack. Concentrates and vapes vary. Check individual product pages for exact pricing. We're upfront about costs - no hidden fees.
Nope, no minimum order. Buy what you need, when you need it. Orders over $150 get free shipping Australia-wide, which most customers hit easily.
We ship express Australia-wide. Sydney, Melbourne, Brisbane, and major cities usually receive orders in 2-3 business days. Regional areas and Perth/Darwin can take 4-6 days. You get full tracking so you always know where your package is.
100%. Plain packaging, no logos, no indication of what's inside. The return address is generic, and our billing descriptions are discreet too. We've been doing this for years - your privacy matters to us.
Absolutely. Once your order ships, you get tracking via email and SMS. You can follow your package from our warehouse straight to your door.
Products & Pricing
Every single product is independently lab-tested for potency, purity, and safety. We test for THC/CBD content, pesticides, heavy metals, and microbial contamination. Lab reports are available on each product page. We don't sell anything we haven't verified ourselves.
Our Ultra Strength gummies pack 50mg THC per piece - that's serious. We also have 25mg options. These are for experienced users only. If you're new, start with our 5-10mg options and work your way up. Trust us, you can always take more, but you can't take less.
THC gets you high - it's psychoactive and great for relaxation, pain relief, and sleep. CBD doesn't get you high but may help with anxiety, inflammation, and general wellness. Many of our products combine both for balanced effects. Your call which works best for your situation.
Quick guide: Indica = relaxation and sleep (use at night). Sativa = energy and focus (use during the day). Hybrid = somewhere in between. That said, everyone's different. Our product descriptions explain what to expect from each strain.
We focus primarily on THC products, but many of our edibles include CBD for balanced effects. If you're after CBD-only products, check our product descriptions for THC:CBD ratios.
Legal & Safety
It's complicated. Medical cannabis is legal with a prescription. Recreational cannabis is decriminalized in the ACT (you can possess up to 50g and grow 2 plants for personal use). Other states vary - some have diversion programs, others are stricter. We recommend understanding your local laws.
Edibles containing THC are controlled substances in Australia. Medical cannabis edibles are legal with a valid prescription. The ACT has decriminalized personal possession. Laws vary by state, so check your local regulations.
THC products are generally controlled substances in Australia. Medical cannabis (including THC) is legal with a valid prescription. Laws are evolving, and we encourage customers to stay informed about regulations in their state.
QLD has stricter cannabis laws than some states. Possession of any amount can result in charges, though first-time offenders may be eligible for drug diversion programs. Medical cannabis is available with a prescription.
No, absolutely not. It's illegal to drive with any detectable THC in Australia, and it can stay in your system for days. Don't risk it - plan ahead. We take this seriously and so should you.
18 years or older, no exceptions. We verify age during checkout. This isn't negotiable.
Yes. Bank-level encryption on all transactions, plain packaging, and we never sell or share your data. Your business is your business.
Account & Support
Nope, guest checkout is available. But an account makes things easier - saved addresses, order history, faster checkout next time. Up to you.
Within 2 hours of placing it, yes. After that, orders are already being processed for shipping. If you need to make changes, contact us ASAP - we'll do what we can.
Unopened products can be returned within 14 days. Once opened, we can't accept returns for obvious reasons. If there's an issue with your order, reach out - we make things right.
You just did! We're an online dispensary that delivers Australia-wide. No need to search 'weed shop near me' anymore. Order online and we bring the dispensary to your doorstep - Sydney, Melbourne, Brisbane, Perth, Adelaide, or anywhere else.
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you as soon as possible.