Introduction
Mullaways Medical Cannabis ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our website.
Information We Collect
We may collect information about you in a variety of ways:
Personal Data
When you register, place an order, or contact us, we may collect personally identifiable information including:
- Full name and contact details
- Email address and phone number
- Delivery address
- Date of birth (for age verification)
Derivative Data
Our servers automatically collect certain information when you access our website:
- IP address and browser type
- Operating system
- Access times and pages viewed
- Referring website addresses
Financial Data
Payment information is processed securely through our payment providers. We do not store complete credit card numbers on our servers.
Use of Your Information
Having accurate information permits us to provide you with a smooth, efficient, and customized experience. We may use your information to:
- Process and fulfill your orders
- Create and manage your account
- Send order confirmations and shipping updates
- Respond to your inquiries and support requests
- Send promotional communications (with your consent)
- Monitor and analyze usage trends
- Improve our website and services
- Comply with legal obligations
Disclosure of Your Information
We may share your information in certain situations:
By Law or to Protect Rights
If required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, and safety of ourselves or others.
Service Providers
We may share information with third parties that perform services on our behalf, including payment processing, shipping, data analysis, and customer service.
Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. Our security measures include:
All data transmitted is encrypted using industry-standard SSL technology.
Our servers are protected by firewalls and regular security audits.
Only authorized personnel have access to personal information.
We regularly review our security practices and update them as needed.
While we take reasonable steps to secure your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant privacy authority
To exercise any of these rights, please contact us using the details below.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
123 Collins Street, Melbourne VIC 3000